Remote Monitoring

Proactive monitoring and maintenance to prevent issues before they happen

A friendly and reliable HelpDesk is important, but the ideal situation is one where you never even have to call for HelpDesk support. Wouldn’t it be great if everything just worked as it should all the time? That’s our goal with proactive network maintenance. By performing regular assessments, applying software updates, and monitoring performance across your company’s network, they can identify and resolve potential issues before they affect anyone’s workday. It’s hard to appreciate work you don’t see happening, but it sure is nice when things run smoothly.


As part of our Cyber Security efforts, our Network Maintenance team conducts regular updates to Antivirus software. Criminals are always looking for new ways to penetrate your network and steal or lure you into disclosing it. We help you stay one step ahead of them by making sure your antivirus software can recognize and mitigate the latest threats.

Network Monitoring

Software patches and updates are regularly issued by most systems. Without installing these updates in a timely fashion, the tools you rely on can slow down, start malfunctioning, or lose compatibility with other applications. We keep all of your software up to date to keep you at peak performance.

Offsite Backup

Power outages, machine failures, and ransomware all pose a risk to the security and accessibility of your data. With offsite backup, Macro Connect keeps real-time backups of all your information so that it can be accessed or re-stored at any time.

Patch Management

No one has time for a laggy network or a server shutdown. The Macro Connect Network Maintenance team keeps tabs on your network’s performance. If we start to see an issue, we take action before it has the change to affect your work.

Let’s Get Started!

Do you wish you had to reach out to HelpDesk less often? Would you rather spend your time working and serving your customers, rather than waiting on support? Are you tired of spending valuable off hours installing patches on software or rebooting your devices? Reach out and see how Macro Connect’s Network Maintenance team can keep your network and devices operating at full speed.