Join Our Team
Begin your career as an IT strategist with some of Detroit’s finest.
CURRENT JOB OPENINGS:
IT Team Lead
Relevant skills:
- Manage the quality of service provided by IT Pod staff members across numerous clients sites
- Ability to build a strong team through regular feedback to team members and 1-on-1 coaching and management
- Ability to collect and analyze performance data to facilitate continuous improvement
- Experience supporting IT in educational and professional environments
- Experience communicating technical information to non-technical people
- Organizational skills to provide ongoing status updates on tickets and prioritize resource allocation
- Strong written and verbal skills for communicating with clients
Minimum Requirements:
- Experience managing a small team (4-7 people)
- Relevant degree/certifications and 5+ years of experience with IT support in a professional environment
- Reliable transportation for use during business hours
- Ability to be a self-starter, who can be trusted to work largely unsupervised
- Ability to pass a criminal background check in order to be eligible to work in schools
Job Type: Full-time
Pay: $55,000 – $60,000 per year
IT Support Specialist
Relevant skills:
- Experience supporting technology in person and remotely
- Experience communicating technical information to non-technical people
- Network infrastructure support: physical and virtual servers, routers, firewalls, switches, wireless access points
- Cloud services support (Google Workspace and Microsoft 365)
- Chromebook implementation, management, and support
- Physical repair of laptops and desktop including laptop keyboard and screen replacement
- Active Directory management
- Strong verbal skills for phone support
- Strong written skills for communicating with clients via ticketing system
- Ability to manage a schedule and work with limited direct supervision
Minimum Requirements:
- Relevant degree/certifications or at least 2 years of experience in an IT support role
- Reliable transportation for use during business hours
- Ability to be a self-starter, who can be trusted to work largely unsupervised
- Ability to pass a criminal background check in order to be eligible to work in schools
Job Type: Full-time
Pay: $38,000 – $43,000 per year
Sales Representative
Major Areas of Responsibility
- Opportunity generation and management
- Cultivating and managing industry and client relationships
- Marketing and service line product development
- Customer relationship system data management
Specific Responsibilities of the Job
- Identify, generate and track leads and opportunities, especially in the K-12 and financial services markets
- Conduct client and partner appointments and events
- Work collaboratively with service lines to lead business development and strategy
Job Type: Full-time
Pay: $50,000 – $70,000 per year
IT Project Specialist
Relevant skills:
- Experience implementing technical projects
- Experience supporting technology remotely and in an educational environment
- Experience communicating technical information to non-technical people
- Ability to track hardware procurement, installation, build out, and associated activities
- Organizational skills to provide ongoing status updates on project progress and prioritize resource allocation
- Network infrastructure implementation and support: physical and virtual servers, routers, firewalls, switches, wireless access points
- Cloud services implementation, migration, and support (Google Workspace and Microsoft 365)
- Chromebook implementation, management, and support
- Active Directory management
- Strong written skills for communicating with clients via ticketing system
Job Type: Full-time
Pay: $55,000 – $65,000 per year
IT Network Administrator
Relevant skills:
- Experience identifying and resolving complex technical issues
- Experience supporting technology remotely and in an educational environment
- Experience leveraging remote monitoring and maintenance tools, O365 and Google Workspace administration, AD and server administration, and local and cloud backups
- Experience communicating technical information to non-technical people
- Strong interpersonal and client relations skills
- Strong written skills for communicating with clients via ticketing system and internally using our audit management systems
Minimum Requirements:
- Relevant degree/certifications or 3-5 years of experience in a technology support and/or network administration role
- Reliable transportation for use during business hours
- Ability to be a self-starter, who can be trusted to work largely unsupervised
- Ability to pass a criminal background check in order to be eligible to work in schools
- Willingness to work at client sites and our office. Some responsibilities of this job can be fulfilled remotely, but not all
Job Type: Full-time
Pay: $42,000.00 – $48,000.00 per year