Since 1997, Macro Connect has helped more than 100 small businesses, non-profit organizations, and schools in Metro Detroit and around the country turn technology challenges into growth opportunities. Our highly skilled staff has over 70 years of combined experience professionally supporting computers and information technology in the business world. Each of our employees is personally committed to supporting our customers' businesses. Over the years, this approach has allowed us to establish and maintain long-term relationships with our clients. In fact, we continue to provide innovative solutions to our very first customer.
Macro Connect has an extensive amount of experience providing information technology strategy and consulting services to much larger clients. Clients we have served include: the American Bar Association, American Express, Crain Communications, Detroit Diesel, The Economist, Palace Sports and Entertainment, The State of Michigan, and Wayne County. We recognize that smaller organizations have different needs and modes of operation, but we believe that the perspective gained from having worked with larger clients is invaluable and makes us unique in the marketplace.
Another trait that differentiates us is our commitment to running our business in a highly managed fashion, like a larger company. An embodiment of this commitment is the technology that we use to track our client documentation and to log client support requests. We track an extensive amount of detail about every interaction we have with our clients and often search past logs to find solutions to problems we have solved in the past.
Besides being committed to providing the highest level technical assistance to our customers, Macro also strongly believes that as good corporate citizens we must be active in our community. As an embodiment of this, Macro Connect encourages each of its employees to donate 5% of their billable hours to a charitable organization of their choice. Click here to learn more about some of the organizations that Macro Connect and its employees contribute to.